18(b) How do you expect that your proposed gTLD will benefit registrants, Internet users, and others?
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18(B)I. WHAT IS THE GOAL OF YOUR PROPOSED gTLD IN TERMS OF AREAS OF SPECIALTY, SERVICE LEVELS OR REPUTATION?
The key goals of the proposed new .sandvikcoromant gTLD are in line with ICANN’s Affirmation of Commitments: to promote consumer trust, competition and consumer choice. Sandvik also seeks to foster its online reputation and provide an authoritative internet space through which Sandvik is able to communicate with its customers faster and more directly and effectively. Creating and controlling the .sandvikcoromant domain space will allow Sandvik to provide its customers with tailored products and services, better communication and exchange of information and simplified navigation. The ability to create domain names on demand related to specific tooling products and services, as well as marketing, supports these goals. Strengthened security measures, service levels and more effective functionality will provide a trusted and positive user experience.
18(B)II. WHAT DO YOU ANTICIPATE YOUR PROPOSED gTLD WILL ADD TO THE CURRENT SPACE, IN TERMS OF COMPETITION, DIFFERENTIATION, OR INNOVATION?
It is anticipated that the proposed .sandvikcoromant gTLD will make positive contributions to the wider internet community by providing:
DIFFERENTIATION (INCREASED TRUST):
The .sandvikcoromant gTLD will simplify how internet users interact with Sandvik by providing a distinctive domain space. Internet users will be able to directly navigate to the .sandvikcoromant gTLD site, saving time and resources searching for an official site. The current domain name system has shown that it is vulnerable to malicious abuses due to registration of domain names which seek to exploit consumer confusion. Sandvik can address some of these vulnerabilities by maintaining complete control over the domain names registered under the .sandvikcoromant domain space. The new .sandvikcoromant gTLD will provide an authentic domain space for customers to securely browse and interact with Sandvik, increasing customer protection and trust in the Sandvik brand globally. Together with consumer trust, customers and internet users will be able to rely on the authoritativeness of the domain names and information under the .sandvikcoromant domain space, which will differentiate interaction between internet users and Sandvik.
The differentiation of .sandvikcoromant gTLD as a trusted site for Sandvik will drive existing and new TLD registry operators to make improvements in mechanisms to improve consumer trust of their TLDs. Internet users will be encouraged to interact with domain names under .sandvikcoromant domain space. As a result, .sandvikcoromant will have a flow on effect to enable increased competition. Therefore, the benefits of the proposed .sandvikcoromant will be distributed not only to its direct customers, but to the internet community at large forcing improved services and competitive pricing in the market place.
With the expansion of the internet community to all corners of the world, the existing TLD structure presents limitations, not only in the availability of domain names for registrants, but also to businesses and organisations establishing a coherent global online brand presence to meet their evolving business needs. It is often difficult to register a domain name in the existing domain space due to unavailability of the desired name. This problem is amplified for organisations such as Sandvik who work across many different jurisdictions and geographical markets. Even when the desired domain name is available, it may come with a high price tag associated with a purchase of such desired name from a third party. The .sandvikcoromant gTLD will create a global platform through which Sandvik can provide innovative online communication and information services to current and prospective customers. Sandvik has the ability to create second or third level domain names on demand, including the use of its key business areas, such as tools.sandvikcoromant and tooling.sandvikcoromant, specific tooling products and services, geographic names and IDNs, which are tailored to its customer base. Sandvik will be able to combine its use of the domain space with innovative user focused marketing and services to address the currently unmet needs in the existing domain name system providing greater consumer choice.
The proposed .sandvikcoromant will provide a positive user experience, which meets the changing and growing needs of the global internet community. Sandvik will maintain control in the registration and use of domain names and will ensure that the new gTLD will only be used for purposes authorised by Sandvik. Therefore, the .sandvikcoromant gTLD will:
- provide a global platform for Sandvik to closely communicate with and provide innovative online services to its customers;
- provide an easy and intuitive reference and access point for customers and internet users;
- create second level domain names for key business areas, tool products and tooling services, resulting in improved searchability and navigation;
- represent authenticity thus promoting user confidence;
- direct internet users to relevant information in a timely manner by creating domain names on demand;
- use IDNs to enable customer to interact directly in their native language;
- use geographic names to localise its websites to connect with internet users in the relevant regions and to comply with local laws;
- enhance security and minimise security risks by implementing necessary technical and policy measures;
- strengthen brand reputation and user confidence by eliminating user confusion; and
- prevent potential abuses in the registration process reducing overall costs to businesses and users.
Sandvik will utilise Internationalized Domain Names (IDNs) at the second level, initially including languages using the Latin Script (French, Swedish and Danish), Chinese, Russian, Polish, Norwegian, Finnish, Turkish, Greek, Arabic, Japanese and Korean. The use of IDNs will allow internet users to engage with .sandvikcoromant in their native language, creating a more positive user experience and encouraging diversity. As the .sandvikcoromant gTLD evolves, it is anticipated that the use of IDNs, including additional languages, will increase within the .sandvikcoromant domain space.
The .sandvikcoromant gTLD should address the concerns that the current domain name system is open to potential malicious abuse and user confusion in the registration processes. Although the current system allows an eligible party to lodge a claim through existing Uniform Domain Name Dispute Resolution Policy (UDRP) or other dispute resolution processes, the .sandvikcoromant gTLD will reduce potential abuses in the registration processes and overall costs to internet users. User confidence in the domain name system will be strengthened, which will ultimately contribute towards promoting ICANN’s core values in benefiting the public interest.
18(B)IV. PROVIDE A COMPLETE DESCRIPTION OF THE APPLICANTʹS INTENDED REGISTRATION POLICIES IN SUPPORT OF THE GOALS LISTED ABOVE.
The proposed registration policy is attached in response to Question 28.
Only affiliate entities of Sandvik will be eligible to register domain names in .sandvikcoromant at this stage. The domain name registration processes will address the requirements mandated by ICANN, including rights abuse prevention measures.
18(B)V. WILL YOUR PROPOSED gTLD IMPOSE ANY MEASURES FOR PROTECTING THE PRIVACY OR CONFIDENTIAL INFORMATION OF REGISTRANTS OR USERS? IF SO, PLEASE DESCRIBE ANY SUCH MEASURES.
Sandvik is committed to protection of privacy and confidential information in accordance with its objective of increasing consumer trust and providing a safe and legitimate internet space for internet users. Privacy and confidential information will be protected in accordance with all applicable laws and regulations relating to internet security, privacy and user’s confidential information, including the Personal Data Act 1998 (Sweden).
Sandvik will deploy Domain Name System Security Extensions (DNSSEC) which is intended to benefit both Sandvik and its users interacting with Sandvik online. DNSSEC provides additional security by validating information in the transmission, therefore it is intended to benefit those who publish information in the domain name system (DNS) and the users who retrieve information from the new .sandvikcoromant gTLD. Sandvik already implements measures to protect privacy or confidential information of its users against misuse, loss, alteration and unauthorised access. Such measures include the use of:
- encryption (storage and transport);
- 2-factor authentication;
- Corporate data network with centrally managed IT infrastructure including redundant design of CheckPoint FW-1 Firewalls;
- FS BigIP application gateways⁄loadbalancers;
- InfoBlox Grid (NIOS ver 5.0r1-3-85690) based DNS infrastructure designed with secure internal DNS database;
- External DNS database; and
- External Recursive cache DNS dedicated hardwares.
Sandvik will continue to apply all security measures currently implemented and will comply with all other policies and practices required by ICANN in the Registry Agreement and any relevant Consensus Policy for protecting the privacy and confidential information of registrants and users in the new .sandvikcoromant domain space.
18(B)VI. DESCRIBE WHETHER AND IN WHAT WAYS OUTREACH AND COMMUNICATIONS WILL HELP TO ACHIEVE YOUR PROJECTED BENEFITS.
The proposed new gTLD will be publicised by a media plan to promote recognition of the new gTLD within the internet community to be a trusted site and as a sign of authenticity.
During the initial stage of the operation of the proposed new gTLD, it is anticipated that internet users will be re-directed to current websites. However, over time, it is foreseen that communication to the internet community of the existence of the proposed new gTLD and encouragement to utilise the trusted site will contribute towards minimising malicious abuses and protecting internet users.
Similar gTLD applications: (2)
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